GPS tracker: The right tools with the right help
Sometimes there is a little ego trip that happens to the best of us. You know the one where you start to think that the word "help" is a bad word? Don't let that stop you from getting the answers you seek for your GPS tracker system. At US Fleet Tracking, we offer GPS tracker support in many different ways to suit various needs. In part one of this series we talked about our support via telephone, online PDF manuals and live video training. Today, we're going to talk about 3 more ways you can seek assistance for issues you may be having while utilizing your GPS tracker devices.
1.) FAQ: This one is pretty self-explanatory. If you just want a quick answer to a question it's possible it may have already been answered on our "Frequently Asked Questions" page. Just hop on over and check it out!
2.) Installation Videos: While we do recommend our products to be installed by a professional vehicle electronics technician, these videos may be perfect for you if you choose to conduct the installation process yourself. We show two examples of installation on a truck and on a motorcycle.
3.) Chat Box: Within the GPS tracker system itself there is an easy way to connect right to a real-life support person. Simply log-in on your GPS tracker and look in the lower left hand where the search box is located. Just below the gear tool is a live chat option. There you can pull up a chat box and get tech support without heavy wait times.
Purchasing a GPS tracker system is wonderful for your fleet business, but what good does it do if you can't fix a problem you've been having? When you're busy and you've got a major industry to run, quick support is needed and we're there for you! If you have any questions regarding your GPS tracker system it's as easy as calling, searching or typing. We're dedicated to giving you the right tools to help your fleets run smoother and we strive to provide you with the best support that we can.
Key Takeaways
GPS tracker: The right tools with the right help
Sometimes there is a little ego trip that happens to the best of us.
You know the one where you start to think that the word "help" is a bad word?
Don't let that stop you from getting the answers you seek for your GPS tracker system. At US Fleet Tracking, we offer GPS tracker support in many different ways to suit various needs. In part one of this series we talked about our support via telephone, online PDF manuals and live video training. Today, we're going to talk about 3 more ways you can seek assistance for issues you may be having while utilizing your GPS tracker devices.
Don't let that stop you from getting the answers you seek for your GPS tracker system
At US Fleet Tracking, we offer GPS tracker support in many different ways to suit various needs. In part one of this series we talked about our support via telephone, online PDF manuals and live video training. Today, we're going to talk about 3 more ways you can seek assistance for issues you may be having while utilizing your GPS tracker devices.
At US Fleet Tracking, we offer GPS tracker support in many different ways to suit various needs
In part one of this series we talked about our support via telephone, online PDF manuals and live video training. Today, we're going to talk about 3 more ways you can seek assistance for issues you may be having while utilizing your GPS tracker devices.
Frequently Asked Questions
What is the main benefit of GPS tracking for
The article highlights that GPS tracking helps organizations improve response times, reduce operational costs, and increase visibility into vehicle and asset locations - key advantages relevant to GPS Tracker Support The Way You Need It: Part 2.
Is professional installation required for GPS tracking devices?
OBD-II devices plug directly into the vehicle diagnostic port with no tools, while hardwired trackers require connecting to the vehicle's electrical system. US Fleet Tracking recommends professional installation by a certified vehicle electronics technician for hardwired devices.
How does GPS tracking help with ELD and hours-of-service compliance?
GPS tracking devices with ELD functionality automatically record driving hours, eliminating paper log errors and helping fleets stay compliant with FMCSA hours-of-service regulations.
How does GPS tracking help fleets during severe weather?
GPS tracking provides real-time weather overlays, helps dispatchers reroute drivers around dangerous conditions, and monitors vehicle locations so managers can verify driver safety during storms.