OKLAHOMA CITY (Nov. 5, 2014) – A wise soul once said, “Hope for the best but plan for the worst.” This is good advice when managing a fleet. Businesses can hope that the day will run without a hitch, but there always remains the chance a hiccup will occur at the most inconvenient time. A GPS tracker is the recommended way of planning for the worst.
Here are a few scenarios that will make a managers stomach churn. If a business has been in operation for even a small span of time, they have probably already encountered something similar to at least one of these, and unfortunately, if they have not, they inevitably will. These are real life examples that could really put a company in a hard spot, not to mention putting their reputation on the line.
Despite the fact that several of these are really out of a business’s control, some clients will not care about the reason when in the midst of their current “crisis,” big or small. A GPS tracker is the safety net for these types of situations. With the tap of a screen or click of a button, dispatchers will have a number of tools to quickly create a solution and resolve issues efficiently.
Problem: A drivers calls to say he is stuck in a traffic jam on his way to a job across town, and by the looks of the news helicopters flying above, the chances of moving anytime soon is slim to none.
GPS Tracker Solution: With a GPS tracker, a dispatcher can guide the driver to the location another way. If stuck on the highway with no access to an exit, they can pinpoint the closest additional driver and re-assign the job.
Problem: On the way to a job, a driver leaves a company vehicle idle to run inside a convenient store for a moment. When they come back outside, the truck is gone.
GPS Tracker Solution: Normally after filing a police report, a manager would have to just play the waiting game on whether the vehicle would be returned in one piece. A GPS tracker gives access to the exact location of the vehicle so that when calling the police, they know exactly where they need to go.
Problem: A drivers has a breakdown on the side of the road before arriving to the location of an emergency service call. There is no way they will make the appointment in time.
GPS Tracker Solution: With a GPS tracker, breakdowns are less likely to occur because of the maintenance alerts that keep vehicles in tip-top shape. If a breakdown occurred because of a problem in the road, a GPS tracker could locate a replacement for the job, based on the location and a dispatcher can send help to the stranded driver.
Problem: A driver’s arrives at the job location… minus an important tool needed to complete the job.
GPS Tracker Solution: Instead of that driver having to leave a client to drive all the way back to a hub to get the tool, with a GPS tracker, one click is all it takes to find out who is in close proximity to the job site. Once located, send this driver over with the tool. This will save time, money and face. The client does not even have to know that the crucial tool is missing.
Problem: A drivers scheduled for an early morning job calls in sick.
GPS Tracker Solution: This scenario really has the tendency to wreck the entire day, leaving everyone with a sense of disorganization while playing catch-up. A GPS tracker system allows a manager to locate where all service vehicles are and which is closest to the job. If that individual is already taking a job, a manager can figure out if switching assignments would be a better use of time and fuel, and if needed, re-assign the job. GPS tracking is a way to make better use of the time available during the day.