GPS tracker: Your options
Have you had a bad experience in the past with GPS trackers due to a terrible customer service provider? It is understandable that you may have reservations about implementing GPS trackers again if you have been ignored in the past. You should be aware that not all GPS tracking companies are the same nor are all GPS tracking systems the same. There are two main things to keep in mind when purchasing GPS trackers that will help your business and keep your mind at ease: You should choose which system will work for you and choose a company that communicates with you before and after purchasing.
Choosing the right GPS tracking system: If you were only looking for the cheapest system in the past, you may need to consider approaching the situation a bit differently this time. When you purchase cheaper software, it doesn’t always allow you to access the best information to help improve your fleet operations. Although there will be more upfront costs for better GPS trackers, you should consider this as a future investment. If a product is right for your business, it should sell itself and does not require a pushy sales person to force you into buying. The goal is to help you receive a return on investment and make your job more efficient as you will be able to monitor your company drivers. In addition, the capability to improve on fuel usage, labor costs and vehicle maintenance will more than pay for itself in the long haul.
Choose a company that communicates with you: As a business manager, you want to be able to communicate with someone about purchasing options. More importantly, you want to receive updates on new training opportunities, system support and account management. These are the things that will ensure you are successful in using the GPS trackers to their maximum capabilities.
If you have had a bad experience with GPS tracking companies ignoring you in the past, we understand. At US Fleet Tracking, our staff is available to receive calls about questions, comments or concerns you may have. We are also available after the sale to provide you with ongoing, live training video sessions, customer support and account management.