GPS Trackers Can Save Reputations Of Internet Technicians

GPS trackers: Combat false claims

Realistically, the majority of the world relies on the internet. In fact, without internet there practically wouldn’t be a world of business. Even for personal use, life would not be the same without the internet. That being said, it gives companies that have fleets of internet technicians a pretty important job to do. Due to the widespread use of the internet more companies have emerged and that means more competition. With more competition means the service and reliability had better be on point. Sometimes, even when the service provided is outstanding, customers like to complain. Luckily, GPS trackers can save the reputations of internet technicians.

You may already know that GPS trackers can help in ways to save the company money, but how do you combat false customer claims? The answer is simple! GPS trackers can be used by managers to monitor their internet technicians and combat against false customer claims. For the employees, this means a lot. First of all, GPS trackers will allow drivers to provide an accurate estimated time of arrival to customers for services to be completed. They will also timestamp start and stop times so that there is no question as to when the vehicle pulled up and when it left the residence to keep track of when services were provided.

That means that if, after service is rendered, the customer decides to falsely accuse the worker stating that they were late or never completed the service, the recorded data can prove otherwise. They’ll have a bill provided to them with the same timestamp on it to prove that service was done between said hours. While there are many jobs for a fleet manager to do, it’s important to strive for a clean reputation as an industry. Of course, some customers are just hard to please, but protecting the reputation of your employees is the first step towards to maintaining a good name.

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GPS Tracking To Replace Paper Customer Files

GPS tracking: Storage for customer data

After years of being in business it’s quite possible to have your customer files taking up the majority of one wall. Perhaps, you even have files taking up several wall spaces. Some fleet businesses have migrated to digital files such as spreadsheets or to using storage in the “cloud”, but even those require a little more work to maintain than the easy to use method we’re going to share, today. If you’re already using GPS tracking software to make your fleet run more smoothly, then it’s time we enlighten you to the fact that the devices you cherish for overseeing daily happenings in the field can also be used to keep track of your customer’s data.

You can digitally enter in loads of customer information and save a lot of rainforests. The information drivers might also need to obtain while on the road might include things such as names, email addresses, physical addresses, phone numbers, and notes about the last service or products they’ve received. Now, if drivers need to gain quick access to customer information, they don’t need to lug around a clipboard of papers with customer data scribbled on it.

The GPS tracking system allows all users to be connected to the same information. This way anyone at the office or in the field has the ability to add or change data and others will see the modifications. This may be useful in situations when the driver encounters a time delay and needs to get in touch with a customer to inform them of the new estimated time of arrival. For many reasons, GPS tracking is the smart, safe, and simple way to maintain all customer data. That’s right, it’s time to ditch those dusty, old (and possibly smelly) files.

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GPS Tracker Reports To Help Manage Your Data: Part 2

GPS tracker: Ideal solutions

A day in the life of a fleet manager’s work can be enough to make the average person’s head spin. These managers have to stay organized and be successful at running the operation. Luckily, GPS tracker devices have introduced simpler solutions to solving all kinds of conundrums. A big task for managers is sorting through a lot of data and that’s where GPS tracker reports really come in handy. In part one, we talked about 2 different reports than help to manage data. Today, we want to talk about 2 more reports.

The Zone Activity Report is helpful for checking the times and dates your GPS tracker devices entered and exited any zone or designated geofence that you have previously set up. You can select individual devices or all devices. Using this feature is a great way to make sure that your company vehicles aren’t being used for unauthorized activities. Moreover, it’s a fabulous safety feature.

Safety of employees, other drivers on the road, and the company vehicles are all just as important as making certain that workers get their jobs done. That’s where the Aggressive Driving Report comes into play. This GPS tracker report allows you to check on any aggressive driving your vehicles may be doing by reporting an increase or decrease in speed. It will allow you to see if a driver is accelerating normally to get on the interstate or is driving dangerously down a city street.

There you have it; some of the best reports to help you manage your data. With Standard Reports, Start/Stop Reports, Zone Activity Reports, and Aggressive Driving Reports there isn’t much you won’t be able to check up on. If you skip a day or a week of looking at reports you won’t have to worry, because you can see information saved for up to 90 days back. Are you ready to make your working days much easier?

To view our GPS tracker selection, please click here.

GPS Tracker Reports To Help Manage Your Data: Part 1

GPS tracker: Ideal solutions

When fleet managers are blowing through the day it can be difficult, or close to impossible, to manually track every detail of what their employees have done in the field. Many fleet managers worldwide have found a sense of peace thanks to GPS tracker devices. Some days are crazy busy and other days may leave you with some downtime. These moments are a great time to stop and check the statistics gathered by the units which can then be turned into valuable GPS tracker reports. Today, we’re going to talk about 2 GPS tracker reports that can help you manage your data a little easier.

First, we’ll discuss the Standard Report, because it’s a basic way to gather a lot of information. From the Standard Report you will receive essential information in order to help you ensure that drivers have been adhering to their planned schedules. You’ll also be able to see data such as the latitude, longitude, time of day and speed your vehicles drove throughout the day. With this information you not only have a source to maintain accountability of workers, but also a safety measure.

The GPS tracker Start/Stop Report is also a way to weigh accountability as it shows you if vehicles have stopped for a longer period of time than designated. If you know that your worker should have only been at a location for an hour and the vehicle was parked for two, without any warning or update from the driver as to the reason why, then this is probably going to be a “red flag”. It could be that the worker is a liability for your company.

It’s been said that knowing is half the battle. Once you have expectations set for your drivers and everyone is on the same page about what they’re supposed to be doing, it’s easier to manage situations. The nice part about these reports is that they will help you manage data easily. As a bonus, when your days just get too busy for you to stop and look at every report right then, you can go back and see the same information for up to 90 days. There will be no scrambling around, no written notes, but instead, easy to read automatic reports. Now, you can breathe a sigh of relief.

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2 Reasons Carpet Cleaning Companies Love GPS Tracking

GPS tracking: Floored by success

It may take some convincing for some clients to admit that, if they want truly clean carpet, they can’t get by on just vacuuming alone, even if they do so religiously. Thus, once a carpet cleaning company has that customer it’s important to provide great service to keep them coming back or referring others. On another note, it’s also vital for the cleaning company to try and find savings where they can. Both of these highly important goals just happen to be two of the reasons why carpet cleaning companies love GPS tracking.

GPS Tracking Helps Provide Great Customer Service

When carpet gets smelly beyond an average at-home steam cleaning fix and customers call upon professionals to do the job, it’s usually an “emergency” situation. Most of the time it’s likely that someone important decided to come to town (the in-laws, for example) and customers need help getting that carpet clean fast! We say GPS tracking helps provide great customer service, because it not only makes your carpet cleaning company look better, but it makes the customer happy. Using tracking software you can easily provide accurate times of arrival to ease their minds. With the live map there isn’t much that can’t be done to ensure drivers get to the customer’s location quicker and safer.

GPS Tracking Saves The Carpet Cleaning Company Money

Thanks to features like route planning and live map tracking, labor costs can be, inevitably, decreased. Since GPS tracking allows drivers to get to their location quicker, getting down to the job at hand can be done faster which means saving money by not having to pay out overtime. Moreover, planned routes leads to less driving which means lower fuel costs. Who doesn’t want to pay less on gasoline? It’s always nice to save a bit of cash. Any carpet cleaning company can see the advantage of spending less on payroll and fuel.

In the end, it’s hard to argue with the money savings aspects of GPS tracking and the improved customer service that comes along as a result of using these devices. These are just two of the most common reasons to love GPS tracking. Other benefits, like a receiving a return on investment, will soon present themselves with use. Are you ready to be floored by success?

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The Convenience Of Mobile-Friendly GPS Tracker Updates

GPS tracker: Important information via text

Can any business oriented person really go anywhere these days without their cell phone? Truthfully, it’d be pretty difficult to operate without that connection. While we don’t condone fleet drivers looking down at their phone while making their way down the road, the mobile-friendly GPS tracker updates are a superb way for managers to keep tabs on things happening in the field. It’s no surprise that fleet managers will need to check their cell phones. Now, thanks to the convenience of GPS tracker updates being mobile-friendly they have a good reason to be looking at their phone.

Receiving important information via text has never been so simple. Alerts, for example are one of the best automation features for fleets. The GPS tracker alert system empowers you to create a limitless number of alerts all with the ability to be sent as a text message and/or an email anytime the programmed event takes place. Think about how easy obtaining reminders of scheduled vehicle maintenance could be!

Want more than just alerts sent to your phone? Your wish is granted! With GPS tracker software data collected can be generated into reports, some of which can be viewed on your cell phone. The most helpful reports might include information about driver analytics including speed, idling, aggressive driving, and mileage. Having all this sent directly to managers encourages them to sustain an efficient business with fewer vehicle breakdowns, accidents, and high-dollar repair bills.

Signing in to the cell phone application is easy to do and you can check the “Remember me” button to ensure that you don’t have to remember your password the next time you want to log in. Start receiving your important GPS tracker information on your cell phone to add some more ease to your day!

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The Clever Way To Plan And Drive Using GPS Trackers

GPS trackers: Advanced routing options

A dispatcher can be the unsung hero for many professions as they deal with the many chaotic and stressful situations while trying to organize daily routes for drivers. Imagine the multitude of phone calls and discussion that must be made when GPS trackers aren’t being utilized. If that’s the case a confusing job can quickly become even more frenzied. Communication, multitasking, and problem-solving skills are definitely a must for employees fulfilling these roles. Fleet managers have to be even more on top of their game to oversee all of these operations. It would be a lot easier on everyone involved if GPS trackers were implemented into the daily routine.

A great way for fleet managers to help their workers streamline activity is by having the digital aid of GPS trackers. With GPS trackers the constant phone calls can come to an end. Dispatching can utilize the GPS trackers’ advanced routing option so that drivers have a clearly planned path set before them. Using advanced route planning is the best way to optimize routes for fleets. Not only that, but there is the option to program a route alert. Route alerts send notifications when a vehicle wanders off course. In this way, you get a built in safety device! Should an accident ever occur you’d know right away that something wasn’t right.

Worried that once you set a route you’re stuck with it? Never fear! It’s quite simple for dispatching to make quick changes to routes in the event that traffic conditions or other hazards make it impossible for drivers to stick to their time schedule. Deleting and creating new paths on GPS trackers is very easy to do. If verbal cues are necessary, dispatchers can make use of the two-way communication feature. There isn’t much that these devices can’t help you with. GPS trackers really are the clever way to plan and drive!

To view our selection of GPS trackers, please click here.

A GPS Tracking Alert To Elevate Fleet Service

GPS tracking: Geofences

Seeing devices or vehicles move on a live map is what most people associate with GPS tracking. While live maps are the main function, the built in features really make for a more in depth user experience. Geofences are one of the most unique features offered by GPS tracking devices in that they can be sent to management at any time of the day or only when a vehicle enters or leaves a set perimeter.

With 3G connectivity GPS tracking makes it easy for fleet managers utilize this fantastic geofence feature to help navigate through the day and night a little smoother. By setting geofences for your drivers during the day it will help to ensure that they stay organized and in route. As a result, drivers will spend less time traveling between job sites and elevate customer service by default!

There are times when you need proof that a vehicle or company asset you’re tracking doesn’t leave, or enter, a specified area. That’s why it’s so great that, as an added bonus, using the geofence alert is such a clever “work hack” for after hour monitoring. When you know that vehicles shouldn’t be in operation, it’s even more important to know when they do move. The geofence alert will ping to let you know when unauthorized vehicle movement takes place. With this safety feature in place it will be pretty difficult for any theft to occur.

If you have a strange shaped area that needs to be monitored then you’re in luck, because with our GPS tracking system the geofence perimeter can be a circle, square, triangle, or another shape if you desire. GPS tracking has certainly raised the bar for fleet services and you, too, can elevate your business.

To view our selection of GPS tracking devices, please click here.

How GPS Tracking Enhances Job Site Safety: Part 2

GPS tracking: Beneficial for fleet industries

Being a fleet owner brings a lot of responsibility and one of those daunting duties is making certain that your employees are safe while they’re in the field, working for you. Any smart business owner should know that a safe worker is a better worker. In part one of this series, we talked about two ways that GPS tracking can help fleet industries be safer. In part two of this series, we’re going to talk about two more ways that GPS tracking can work for your fleet.

The Benefit Of Weather Overlay

Some jobs just can’t be completed if mother nature doesn’t produce optimal weather. At times, driving in itself can be a dangerous task to complete when inclement weather approaches. With GPS tracking, dispatchers, managers, and drivers can all have universal access to the weather overlay feature which provides severe weather updates. This allows those drivers at risk of being caught in dangerous weather to be notified as soon as possible.

The Benefit Of Maintenance Reminders

No one wants to have their work day interrupted by a breakdown that could have been prevented. Likewise, employees would like to avoid the experience of having a tire blowout or an engine failure while driving to or from a job site. To avoid situations such as these proper maintenance is a must for your fleet vehicles. Reminder alerts can help to keep maintenance on a routine schedule for the safety of drivers everywhere.

Occupational accidents can provoke major crises for the employee and the company. That’s why employee safety is a crucial responsibility for fleet owners. Thanks to real-time updates, alerts, and live maps GPS tracking is able to provide multiple levels of safety for employees at a job site. If increased safety sounds like your next plan, give GPS tracking devices a try.

To view our GPS tracking selection, please click here.

How GPS Tracking Enhances Job Site Safety: Part 1

GPS tracking: Beneficial for fleet industries

Whether you’re a fleet owner in an industry that services residential or commercial clients there are many business practices that you can adopt to make a difference. One important task that fleet managers have on their list is to find some way to enhance employee safety on job sites. GPS tracking can help fleet industries to achieve this goal in more than one way. In part one of this series, we’re going to talk about two different ways that GPS tracking can work for your fleet industry.

The Benefit Of Driver Visibility

When employees are out at job sites for most of their day there is no true accountability or assurance of safety. That is, unless your company has GPS tracking. With this software management have access to data and live maps that display vehicle locations. If an emergency situation arises, it is helpful to be able to identify the exact location of the driver.

The Benefit Of Emergency Alerts

In an ideal world there wouldn’t ever be an emergency that would warrant the use of alerts, but it isn’t an ideal world. If one of your drivers should ever find themselves in a predicament the GPS tracking panic alert feature is a great way to call for help. With the press of a button, management will be notified and can access the driver’s location to send assistance.

A serious workplace emergency has the potential to change lives forever. Every person who goes to work for you should expect to return home, at the end of their shift, safely. Not only are employees your best asset, but having an emergency situation could result in the company’s loss of valuable work hours, increased insurance rates, and more, depending on the situation. You can take a step in the right direction towards increased safety by implementing GPS tracking devices.

To view our GPS tracking selection, please click here.