GPS tracker: The right tools with the right help
Sometimes we’re too stubborn to ask for help. The truth of the matter is that everyone needs help sometimes and it’s perfectly ok to ask. If you’ve purchased a GPS tracker system for your fleets in order to make them more efficient, then you also deserve impressive customer support in times of need. At US Fleet Tracking, we offer GPS tracker support the way you need it. In fact, we offer support in several different ways. Today, we’re going to talk about 3 ways you can seek assistance for issues you may be having while utilizing your GPS tracker devices.
1.) Support Via Telephone: The most common way companies like to get in touch when they have a question about their GPS tracker system is by giving us a call. Our technical support team can be reached at 405-726-9900 and they’re available Monday through Friday from 7am to 7pm. We also operate on Saturdays from 9am to 4pm.
2.) Online PDF Manuals: Sometimes people just want to check the user manual for the live GPS tracker system. Without having to call anyone you can visit our website and view corresponding PDF files of each user manual for all of our devices.
3.) Live Video Training: Many companies started sending requests for more training on how to utilize GPS tracker devices. For this reason, we created fully produced, live video trainings. We host a session once every 2 weeks on Fridays in order to provide you with information and visibly show you on camera how to navigate through various GPS tracker features.
Not everyone is the same when it comes to seeking help or finding answers to their GPS tracker questions. Some people despise searching the net and others hate the idea of talking on the telephone. Whatever your preferred method of customer support is, we have options to choose from. We’re dedicated to giving you the right tools to help your fleets run smoother and we strive to provide you with the best support that we can.
To view our selection of GPS tracker devices, please click here.