GPS trackers: Resolving common fleet problems
Christmas is over and things are chugging along at the office, meanwhile your fleet is out there trying to implement New Year’s resolutions. It’s always worth improving upon weaknesses and two common issues fleet companies have include keeping up with vehicle maintenance and building customer relationships. In part one of this series we talked about how GPS trackers can help with the fleet resolution of “keeping trucks healthy”. In part two of this series we’re going to dive into how GPS trackers can also help your team to fulfill the resolution of “staying in touch with customers”.
Staying in touch with customers: Busy days may require drivers to line up quite a hefty schedule of stops, but that’s not a problem for those using GPS trackers. There’s so much data GPS trackers can store for you, including customer data. This translates to keeping in touch with customers better, because if a driver is in the field and happens to be running late, a quick call to the customer is all it takes to keep them updated with the new estimated time of arrival. This is far better than the customer waiting around, not knowing anything and becoming agitated. The list of customer information stored in the GPS trackers allows for quick access of contact information. It also sticks around for follow-ups later on.
GPS trackers are great tools to help your business stick to your New Year’s resolutions. They resolve many fleet problems and at the end of the year, make managers happy they made the decision to implement GPS trackers. If you need help with installation, training or just have support questions, we are available to help with all of these needs. Make 2016 great for your fleets by using GPS trackers!
To view our selection of GPS trackers, please click here.