GPS tracker: Improving business
GPS trackers can make being a manager of delivery drivers much easier. As a manager of delivery drivers you have an assortment of challenges popping up on a regular basis. In addition, your drivers have to endure many things like weather conditions, traffic, construction and vehicle maintenance. All of these obstacles are in combination with the continuous process of making deliveries and all of them are equally important to your business. Obviously, you want to maintain a good business image by ensuring that deliveries are on time and making customers happy.
Wonderful customer service isn’t required, but it sure is recommended for best business practice. GPS trackers give you access to live maps and the ability to offer route-planning to your drivers. This will decrease the risk of drivers being held up in traffic or taking a wrong turn. Since the GPS tracker can show you the ongoing location of each driver, you can also easily conclude which driver is nearest to a location and assign them to the job. This will save loads of time.
The types of things you, as a manager, should be looking for are drivers’ speeds and idling times. More specifically, you will know how long a driver stayed at any given location and you will be able to monitor if anything happens off the clock. GPS trackers can offer you reports at the touch of a finger with all of this information. With this evidence you can have a meeting with your drivers to review their progress. When they have the information provided to them, they will know what they need to do in order to decrease their delivery times.
As an added bonus, thanks to the technology that GPS trackers provide you, customers can be informed by you with up-to-date delivery information. This will help you build a solid foundation with your customers making them more likely to be return customers.