GPS tracker: Be prepared
GPS tracker systems have complex software and if you have decided to install them in your vehicles, it is imperative to understand how the software functions. In addition, it is important to know how to utilize the system to your advantage in order to solve business obstacles such as managing driver safety, vehicle maintenance, fuel costs, customer service and more. There are three ways to have success with GPS trackers: Offer training, allow for ongoing training coupled with support and test your drivers before implementing the GPS trackers.
If you were running a race you would want to do some endurance training first to make sure your body was prepared. GPS trackers are no different in that regard, you have to train for it. As a fleet manager you should arrange to train your drivers on how to operate the GPS tracker system. Furthermore, rather than just telling the dispatchers how to do things like schedule fuel reports or alert setups, it is essential to take it one step further and explain to the team why they should be doing them.
Another way you will have the most success with GPS trackers is by selecting a platform that grants drivers the opportunity to have ongoing training and support with the system. Some GPS tracker systems have features that allow drivers to access training videos on demand within the system. This would be a tremendous help for future questions that drivers may have about the GPS trackers.
Once you have your training sessions completed, drivers should be tested on their knowledge of the GPS tracker system to ensure the highest success with using them. Taking the time to implement this extra step will give you the most on return and investments. Not only does this enforce participation of your drivers, you will have the satisfaction of knowing that the GPS tracker system will be used to the best of its ability.